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Dynamics_365_Customer_Service_Enterprise_admin_trialDynamics 365 Customer Service Enterprise Admin

Dynamics_365_Customer_Service_Enterprise_admin_trial is the SKU part number Microsoft uses for Dynamics 365 Customer Service Enterprise Admin. You'll see it in Graph, PowerShell, licence reports and group-based licensing errors.

Product nameDynamics 365 Customer Service Enterprise Admin
String ID (SkuPartNumber)Dynamics_365_Customer_Service_Enterprise_admin_trial
GUID (SkuId)94a6fbd4-6a2f-4990-b356-dc7dd8bed08a
Service plans10

Service plans included (10)

Service planNameID
CUSTOMER_VOICE_DYN365_VIRAL_TRIALCustomer Voice for Dynamics 365 vTrialdbe07046-af68-4861-a20d-1c8cbda9194f
DYN365_CS_MESSAGING_TPSDynamics 365 Customer Service Digital Messaging add-on47c2b191-a5fb-4129-b690-00c474d2f623
D365_CSI_EMBED_CSEnterpriseDynamics 365 Customer Service Insights for CS Enterprise5b1e5982-0e88-47bb-a95e-ae6085eda612
DYN365_ENTERPRISE_CUSTOMER_SERVICEDynamics 365 for Customer Service99340b49-fb81-4b1e-976b-8f2ae8e9394f
DYN365_CS_VOICEDynamics 365 for Customer Service Voice Add-inf6ec6dfa-2402-468d-a455-89be11116d43
POWER_VIRTUAL_AGENTS_D365_CS_VOICEPower Virtual Agents for Customer Service Voicea3dce1be-e9ca-453a-9483-e69a5b46ce98
POWER_VIRTUAL_AGENTS_D365_CS_MESSAGINGPower Virtual Agents for Digital Messaging2d2f174c-c3cc-4abe-9ce8-4dd86f469ab1
EXCHANGE_S_FOUNDATIONExchange Foundation113feb6c-3fe4-4440-bddc-54d774bf0318
POWERAPPS_DYN_APPSPower Apps for Dynamics 365874fc546-6efe-4d22-90b8-5c4e7aa59f4b
FLOW_DYN_APPSPower Automate for Dynamics 3657e6d7d78-73de-46ba-83b1-6d25117334ba

Is it in your tenant?

powershell3 lines
Connect-MgGraph -Scopes "Organization.Read.All"
Get-MgSubscribedSku | Where-Object SkuPartNumber -eq "Dynamics_365_Customer_Service_Enterprise_admin_trial" |
    Select-Object SkuPartNumber, ConsumedUnits, @{ n = "Purchased"; e = { $_.PrepaidUnits.Enabled } }

Assign it to a user

For more than a handful of people, use group-based licensing instead. The user needs a usage location set first.

powershell3 lines
Connect-MgGraph -Scopes "User.ReadWrite.All"
Set-MgUserLicense -UserId "jane.doe@contoso.com" `
    -AddLicenses @{ SkuId = "94a6fbd4-6a2f-4990-b356-dc7dd8bed08a" } -RemoveLicenses @()

Who has it?

powershell4 lines
Connect-MgGraph -Scopes "User.Read.All"
Get-MgUser -Filter "assignedLicenses/any(x:x/skuId eq 94a6fbd4-6a2f-4990-b356-dc7dd8bed08a)" `
    -ConsistencyLevel eventual -CountVariable n -All |
    Select-Object DisplayName, UserPrincipalName

Similar licences

These share the most service plans with Dynamics_365_Customer_Service_Enterprise_admin_trial.

Search all 620 SKUs →

Sources