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← cd ~/errors
// entra id sign-in errors

Accounts, passwords and sessions errors

Problems with the account itself: wrong password, locked, disabled or expired accounts, the wrong tenant, and expired sessions.

How to investigate

  1. Confirm which account the user actually signed in with. A personal account or the wrong tenant causes many of these.
  2. Check the user object: enabled, licensed, in the right tenant, and with no recent password change or reset.
  3. Look at the sign-in logs over a few days for a pattern, such as repeated failures from one IP address.

Common errors (21)

More codes from Microsoft's reference (44)

Look up any AADSTS code