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// entra id sign-in error · accounts, passwords and sessions

AADSTS50135

PasswordChangeCompromisedPassword

What it means

A password change is required because of account risk.

How to fix it

Review the risk in ID Protection and have the user change their password securely.

How to investigate

  1. Confirm which account the user actually signed in with. A personal account or the wrong tenant causes many of these.
  2. Check the user object: enabled, licensed, in the right tenant, and with no recent password change or reset.
  3. Look at the sign-in logs over a few days for a pattern, such as repeated failures from one IP address.
  4. Search the sign-in logs for the request ID or correlation ID from the troubleshooting details on the error page.

Tools that help

Error names and meanings follow Microsoft's error code reference. The fixes are this site's guidance.