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← cd ~/roles
// roles/entra

Dynamics 365 AdministratorMicrosoft Entra built-in role

Can manage all aspects of the Dynamics 365 product.

Role ID44367163-eba1-44c3-98af-f5787879f96a
PrivilegedNo
Permissions6

What it can do

PermissionWhat it allows
microsoft.azure.serviceHealth/allEntities/allTasksRead and configure Azure Service Health
microsoft.azure.supportTickets/allEntities/allTasksCreate and manage Azure support tickets
microsoft.dynamics365/allEntities/allTasksManage all aspects of Dynamics 365
microsoft.office365.serviceHealth/allEntities/allTasksRead and configure Service Health in the Microsoft 365 admin center
microsoft.office365.supportTickets/allEntities/allTasksCreate and manage Microsoft 365 service requests
microsoft.office365.webPortal/allEntities/standard/readRead basic properties on all resources in the Microsoft 365 admin center

Assign it

The role ID is the same in every tenant, so these work as they are. Make it eligible through PIM:

powershell13 lines
Connect-MgGraph -Scopes "RoleEligibilitySchedule.ReadWrite.Directory"
$user = Get-MgUser -UserId "jane.doe@contoso.com"
New-MgRoleManagementDirectoryRoleEligibilityScheduleRequest -BodyParameter @{
    Action           = "AdminAssign"
    Justification    = "Needs Dynamics 365 Administrator for <reason>"
    RoleDefinitionId = "44367163-eba1-44c3-98af-f5787879f96a"
    DirectoryScopeId = "/"
    PrincipalId      = $user.Id
    ScheduleInfo     = @{
        StartDateTime = (Get-Date).ToUniversalTime().ToString("o")
        Expiration    = @{ Type = "afterDuration"; Duration = "P180D" }
    }
}

Who already has it?

powershell3 lines
Connect-MgGraph -Scopes "RoleManagement.Read.Directory"
Get-MgRoleManagementDirectoryRoleAssignment -Filter "roleDefinitionId eq '44367163-eba1-44c3-98af-f5787879f96a'" -ExpandProperty Principal |
    ForEach-Object { $_.Principal.AdditionalProperties.displayName }

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