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DYN365_ENTERPRISE_SALES_CUSTOMERSERVICEDynamics 365 for Sales and Customer Service Enterprise Edition

DYN365_ENTERPRISE_SALES_CUSTOMERSERVICE is the SKU part number Microsoft uses for Dynamics 365 for Sales and Customer Service Enterprise Edition. You'll see it in Graph, PowerShell, licence reports and group-based licensing errors.

Product nameDynamics 365 for Sales and Customer Service Enterprise Edition
String ID (SkuPartNumber)DYN365_ENTERPRISE_SALES_CUSTOMERSERVICE
GUID (SkuId)8edc2cf8-6438-4fa9-b6e3-aa1660c640cc
Service plans7

Service plans included (7)

Service planNameID
DYN365_ENTERPRISE_P1DYNAMICS 365 CUSTOMER ENGAGEMENT PLANd56f3deb-50d8-465a-bedb-f079817ccac1
FLOW_DYN_APPSFLOW FOR DYNAMICS 3657e6d7d78-73de-46ba-83b1-6d25117334ba
NBENTERPRISEMICROSOFT SOCIAL ENGAGEMENT - SERVICE DISCONTINUATION03acaee3-9492-4f40-aed4-bcb6b32981b6
POWERAPPS_DYN_APPSPOWERAPPS FOR DYNAMICS 365874fc546-6efe-4d22-90b8-5c4e7aa59f4b
PROJECT_ESSENTIALSPROJECT ONLINE ESSENTIALS1259157c-8581-4875-bca7-2ffb18c51bda
SHAREPOINTENTERPRISESHAREPOINT ONLINE (PLAN 2)5dbe027f-2339-4123-9542-606e4d348a72
SHAREPOINTWACOFFICE ONLINEe95bec33-7c88-4a70-8e19-b10bd9d0c014

Is it in your tenant?

powershell3 lines
Connect-MgGraph -Scopes "Organization.Read.All"
Get-MgSubscribedSku | Where-Object SkuPartNumber -eq "DYN365_ENTERPRISE_SALES_CUSTOMERSERVICE" |
    Select-Object SkuPartNumber, ConsumedUnits, @{ n = "Purchased"; e = { $_.PrepaidUnits.Enabled } }

Assign it to a user

For more than a handful of people, use group-based licensing instead. The user needs a usage location set first.

powershell3 lines
Connect-MgGraph -Scopes "User.ReadWrite.All"
Set-MgUserLicense -UserId "jane.doe@contoso.com" `
    -AddLicenses @{ SkuId = "8edc2cf8-6438-4fa9-b6e3-aa1660c640cc" } -RemoveLicenses @()

Who has it?

powershell4 lines
Connect-MgGraph -Scopes "User.Read.All"
Get-MgUser -Filter "assignedLicenses/any(x:x/skuId eq 8edc2cf8-6438-4fa9-b6e3-aa1660c640cc)" `
    -ConsistencyLevel eventual -CountVariable n -All |
    Select-Object DisplayName, UserPrincipalName

Similar licences

These share the most service plans with DYN365_ENTERPRISE_SALES_CUSTOMERSERVICE.

Search all 620 SKUs →

Sources