← cd ~/licences
// licences · sku
DYN365_ENTERPRISE_CASE_MANAGEMENTDynamics 365 for Case Management Enterprise Edition
DYN365_ENTERPRISE_CASE_MANAGEMENT is the SKU part number Microsoft uses for Dynamics 365 for Case Management Enterprise Edition. You'll see it in Graph, PowerShell, licence reports and group-based licensing errors.
| Product name | Dynamics 365 for Case Management Enterprise Edition |
|---|---|
| String ID (SkuPartNumber) | DYN365_ENTERPRISE_CASE_MANAGEMENT |
| GUID (SkuId) | d39fb075-21ae-42d0-af80-22a2599749e0 |
| Service plans | 8 |
Service plans included (8)
| Service plan | Name | ID |
|---|---|---|
DYN365_ENTERPRISE_CASE_MANAGEMENT | Dynamics 365 for Case Management | 2822a3a1-9b8f-4432-8989-e11669a60dc8 |
NBENTERPRISE | Microsoft Social Engagement | 03acaee3-9492-4f40-aed4-bcb6b32981b6 |
EXCHANGE_S_FOUNDATION | Exchange Foundation | 113feb6c-3fe4-4440-bddc-54d774bf0318 |
SHAREPOINTWAC | Office for the Web | e95bec33-7c88-4a70-8e19-b10bd9d0c014 |
PROJECT_ESSENTIALS | Project Online Essentials | 1259157c-8581-4875-bca7-2ffb18c51bda |
SHAREPOINTENTERPRISE | SharePoint (Plan 2) | 5dbe027f-2339-4123-9542-606e4d348a72 |
POWERAPPS_DYN_APPS | Power Apps for Dynamics 365 | 874fc546-6efe-4d22-90b8-5c4e7aa59f4b |
FLOW_DYN_APPS | Power Automate for Dynamics 365 | 7e6d7d78-73de-46ba-83b1-6d25117334ba |
Is it in your tenant?
Connect-MgGraph -Scopes "Organization.Read.All"
Get-MgSubscribedSku | Where-Object SkuPartNumber -eq "DYN365_ENTERPRISE_CASE_MANAGEMENT" |
Select-Object SkuPartNumber, ConsumedUnits, @{ n = "Purchased"; e = { $_.PrepaidUnits.Enabled } }Assign it to a user
For more than a handful of people, use group-based licensing instead. The user needs a usage location set first.
Connect-MgGraph -Scopes "User.ReadWrite.All"
Set-MgUserLicense -UserId "jane.doe@contoso.com" `
-AddLicenses @{ SkuId = "d39fb075-21ae-42d0-af80-22a2599749e0" } -RemoveLicenses @()Who has it?
Connect-MgGraph -Scopes "User.Read.All"
Get-MgUser -Filter "assignedLicenses/any(x:x/skuId eq d39fb075-21ae-42d0-af80-22a2599749e0)" `
-ConsistencyLevel eventual -CountVariable n -All |
Select-Object DisplayName, UserPrincipalNameSimilar licences
These share the most service plans with DYN365_ENTERPRISE_CASE_MANAGEMENT.
DYN365_ENTERPRISE_FIELD_SERVICEDynamics 365 for Field Service Enterprise Edition · 70% overlapDYN365_ENTERPRISE_SALES_CUSTOMERSERVICEDynamics 365 for Sales and Customer Service Enterprise Edition · 67% overlapDYN365_ENTERPRISE_SALESDynamics 365 for Sales Enterprise Edition · 67% overlapDYN365_ENTERPRISE_CUSTOMER_SERVICEDynamics 365 for Customer Service Enterprise Edition · 64% overlapDYN365_ENTERPRISE_RELATIONSHIP_SALESMicrosoft Relationship Sales solution · 58% overlapDYN365_SALES_PREMIUMDynamics 365 Sales Premium · 43% overlapDYNAMICS_365_CONTACT_CENTER_DIGITALDynamics 365 Contact Center Digital · 42% overlapDYNAMICS_365_CONTACT_CENTER_DIGITAL_ADD_ON_FOR_CUSTOMER_SERVICE_ENTERPRISEDynamics 365 Contact Center Digital Add-on for Customer Service Enterprise · 42% overlap