← cd ~/intune-errors
// intune-errors · Autopilot
0x80180014Enrollment blocked for AP device by SDM One Time Limit Check (DeviceNotSupported)
Re-enrolment of a previously enrolled device is blocked. Either the Intune device record from an earlier self-deploying or pre-provisioning run still exists, or Windows MDM enrolment is blocked by a platform restriction.
| Hex | 0x80180014 |
|---|---|
| Decimal | -2145910764 (unsigned 2149056532) |
| Area | Autopilot |
How to fix it
In Intune go to Devices > Windows > Enrollment > Windows Autopilot > Devices, select the device and choose Unblock device, then redeploy. Also check that Windows (MDM) is set to Allow in device platform restrictions.
Find it on the device
Collect the Autopilot diagnostics on the device (press Shift + F10 during OOBE for a command prompt), then look for the code:
mdmdiagnosticstool.exe -area "Autopilot;TPM" -cab C:\Temp\autopilot.cab
Get-WinEvent -LogName "Microsoft-Windows-ModernDeployment-Diagnostics-Provider/Autopilot" -MaxEvents 200 |
Where-Object Message -match "0x80180014" | Format-List TimeCreated, Id, MessageOther autopilot errors
- 0x80180022 Autopilot device enrollment failed with error HRESULT = 0x80180022
- 0x80070774 Something went wrong... error code 80070774
- 0x800705B4 Securing your hardware (Failed: 0x800705b4)
- 0x801C03EA Registering your device for mobile management (Failed: 3, 0x801C03EA)
- 0x81039001 E_AUTOPILOT_CLIENT_TPM_MAX_ATTESTATION_RETRY_EXCEEDED
- 0x81039023
- 0x81039024
- 0x80070490
- 0xC1036501
- 0x801C03F3