0x80070490

How to fix it

Update to a later AMD firmware version. Check the device manufacturer's firmware release notes.

Find it on the device

Collect the Autopilot diagnostics on the device (press Shift + F10 during OOBE for a command prompt), then look for the code:

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3mdmdiagnosticstool.exe -area "Autopilot;TPM" -cab C:\Temp\autopilot.cab
Get-WinEvent -LogName "Microsoft-Windows-ModernDeployment-Diagnostics-Provider/Autopilot" -MaxEvents 200 |
    Where-Object Message -match "0x80070490" | Format-List TimeCreated, Id, Message

Other autopilot errors

• 0x80180022 Autopilot device enrollment failed with error HRESULT = 0x80180022
• 0x80180014 Enrollment blocked for AP device by SDM One Time Limit Check (DeviceNotSupported)
• 0x80070774 Something went wrong... error code 80070774
• 0x800705B4 Securing your hardware (Failed: 0x800705b4)
• 0x801C03EA Registering your device for mobile management (Failed: 3, 0x801C03EA)
• 0x81039001 E_AUTOPILOT_CLIENT_TPM_MAX_ATTESTATION_RETRY_EXCEEDED
• 0x81039023
• 0x81039024
• 0xC1036501
• 0x801C03F3

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