← cd ~/intune-errors
// intune-errors · App install
0xC7D14FB7The app installation APK file used for the upgrade does not match the signature for the current app on the device.
Android: the upgrade APK is signed with a different certificate from the installed version.
| Hex | 0xC7D14FB7 |
|---|---|
| Decimal | -942583881 (unsigned 3352383415) |
| Area | App install |
How to fix it
Sign the new version with the same certificate, or uninstall the existing app and deploy the new one instead of upgrading.
Find it on the device
On the device, the Intune Management Extension logs every Win32 app install. Search them for the code:
Select-String -Path "C:\ProgramData\Microsoft\IntuneManagementExtension\Logs\*.log" `
-Pattern "0xC7D14FB7|-942583881" | Select-Object -Last 20Find every device with it
In the Intune admin centre go to Apps › All apps › your app › Device install status and sort by status details to see every device that hit it.
Other app install errors
- 0x87D1041C The application was not detected after installation completed successfully.
- 0x80073CFF (client error)
- 0x80CF201C (client error)
- 0x80073CF0
- 0x80073CF3
- 0x80073CFB
- 0x8000FFFF
- 0x87D13BA2 One or more apps contain invalid bundleIDs.
- 0x87D1313D Could not retrieve license for the app with iTunes Store ID
- 0x87D11388 iOS/iPadOS device is currently busy.