← cd ~/intune-errors
// intune-errors · App install
0x87D13B9DThe latest version of the app failed to update from an earlier version.
iOS/iPadOS: the app is installed and managed but at the wrong version, for example the update command has been sent but the new version has not yet been reported.
| Hex | 0x87D13B9D |
|---|---|
| Decimal | -2016330851 (unsigned 2278636445) |
| Area | App install |
How to fix it
Wait for the device to report the new version, which clears the error, or investigate any different error it fails with.
Find it on the device
On the device, the Intune Management Extension logs every Win32 app install. Search them for the code:
Select-String -Path "C:\ProgramData\Microsoft\IntuneManagementExtension\Logs\*.log" `
-Pattern "0x87D13B9D|-2016330851" | Select-Object -Last 20Find every device with it
In the Intune admin centre go to Apps › All apps › your app › Device install status and sort by status details to see every device that hit it.
Other app install errors
- 0x87D1041C The application was not detected after installation completed successfully.
- 0x80073CFF (client error)
- 0x80CF201C (client error)
- 0x80073CF0
- 0x80073CF3
- 0x80073CFB
- 0x8000FFFF
- 0x87D13BA2 One or more apps contain invalid bundleIDs.
- 0x87D1313D Could not retrieve license for the app with iTunes Store ID
- 0x87D11388 iOS/iPadOS device is currently busy.