← cd ~/intune-errors
// intune-errors · App install
0x87D13B80CannotConnectToITunesStoreError
iOS/iPadOS: the app install failed because the device could not connect to the iTunes Store.
| Hex | 0x87D13B80 |
|---|---|
| Decimal | -2016330880 (unsigned 2278636416) |
| Area | App install |
How to fix it
Check the device can reach the App Store and retry.
Find it on the device
On the device, the Intune Management Extension logs every Win32 app install. Search them for the code:
Select-String -Path "C:\ProgramData\Microsoft\IntuneManagementExtension\Logs\*.log" `
-Pattern "0x87D13B80|-2016330880" | Select-Object -Last 20Find every device with it
In the Intune admin centre go to Apps › All apps › your app › Device install status and sort by status details to see every device that hit it.
Other app install errors
- 0x87D1041C The application was not detected after installation completed successfully.
- 0x80073CFF (client error)
- 0x80CF201C (client error)
- 0x80073CF0
- 0x80073CF3
- 0x80073CFB
- 0x8000FFFF
- 0x87D13BA2 One or more apps contain invalid bundleIDs.
- 0x87D1313D Could not retrieve license for the app with iTunes Store ID
- 0x87D11388 iOS/iPadOS device is currently busy.