← cd ~/intune-errors
// intune-errors · Enrollment
0x801C0003This user is not authorized to enroll.
The same user-not-authorised condition as 0x80180003: device limit reached, platform restriction, Windows Home edition, or Entra device join not permitted for the user.
| Hex | 0x801C0003 |
|---|---|
| Decimal | -2145648637 (unsigned 2149318659) |
| Area | Enrollment |
How to fix it
Remove unused devices or raise the device limit, allow Windows (MDM) in enrolment restrictions, upgrade from Home edition, and allow the user to join devices to Microsoft Entra ID.
Find it on the device
Enrolment errors are logged in Event Viewer under Applications and Services Logs › Microsoft › Windows › DeviceManagement-Enterprise-Diagnostics-Provider › Admin:
Get-WinEvent -LogName "Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin" -MaxEvents 200 |
Where-Object Message -match "0x801C0003" |
Format-List TimeCreated, Id, MessageOther enrollment errors
- 0x8018000A The device is already enrolled.
- 0x8007064C The machine is already enrolled.
- 0x80180026 Something went wrong. Confirm you are using the correct sign-in information...
- 0x8018002B Auto MDM Enroll: Failed (Event ID 76)
- 0x80180003 This user is not authorized to enroll.
- 0x80180018 Something went wrong.
- 0x80180002 MENROLL_E_DEVICE_AUTHENTICATION_ERROR
- 0x80180001 MENROLL_E_DEVICE_MESSAGE_FORMAT_ERROR
- 0x80180004 MENROLL_E_DEVICE_CERTIFCATEREQUEST_ERROR
- 0x80180005 MENROLL_E_DEVICE_CONFIGMGRSERVER_ERROR