← cd ~/intune-errors
// intune-errors · Enrollment
0x801C0002DSREG_E_DEVICE_AUTHENTICATION_ERROR
The device registration service returned an AuthenticationError (with a sub-code other than DeviceNotFound).
| Hex | 0x801C0002 |
|---|---|
| Decimal | -2145648638 (unsigned 2149318658) |
| Area | Enrollment |
How to fix it
Check the server error code in the User Device Registration Admin event log for the specific reason.
Find it on the device
Enrolment errors are logged in Event Viewer under Applications and Services Logs › Microsoft › Windows › DeviceManagement-Enterprise-Diagnostics-Provider › Admin:
Get-WinEvent -LogName "Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin" -MaxEvents 200 |
Where-Object Message -match "0x801C0002" |
Format-List TimeCreated, Id, MessageOther enrollment errors
- 0x8018000A The device is already enrolled.
- 0x8007064C The machine is already enrolled.
- 0x80180026 Something went wrong. Confirm you are using the correct sign-in information...
- 0x8018002B Auto MDM Enroll: Failed (Event ID 76)
- 0x80180003 This user is not authorized to enroll.
- 0x801C0003 This user is not authorized to enroll.
- 0x80180018 Something went wrong.
- 0x80180002 MENROLL_E_DEVICE_AUTHENTICATION_ERROR
- 0x80180001 MENROLL_E_DEVICE_MESSAGE_FORMAT_ERROR
- 0x80180004 MENROLL_E_DEVICE_CERTIFCATEREQUEST_ERROR