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// tools/comms

User comms templates

Plain-English emails for the changes users notice. Fill in your details once and every template updates. Edit before sending.

Your details

Moving to passkeys

Before a passkey registration campaign or the SMS and voice retirement.


      

Text message codes are going away

For users still relying on SMS or voice MFA.


      

Device must be compliant

Before enforcing a 'require compliant device' Conditional Access policy.


      

Your new laptop

For staff receiving an Autopilot-provisioned device.


      

Planned maintenance

Before a change with possible user impact.


      

We secured your account

After resetting an account following suspicious activity.