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Dynamics_365_Customer_Service_Enterprise_viral_trialDynamics 365 Customer Service Enterprise Viral Trial

Dynamics_365_Customer_Service_Enterprise_viral_trial is the SKU part number Microsoft uses for Dynamics 365 Customer Service Enterprise Viral Trial. You'll see it in Graph, PowerShell, licence reports and group-based licensing errors.

Product nameDynamics 365 Customer Service Enterprise Viral Trial
String ID (SkuPartNumber)Dynamics_365_Customer_Service_Enterprise_viral_trial
GUID (SkuId)1e615a51-59db-4807-9957-aa83c3657351
Service plans9

Service plans included (9)

Service planNameID
CUSTOMER_VOICE_DYN365_VIRAL_TRIALCustomer Voice for Dynamics 365 vTrialdbe07046-af68-4861-a20d-1c8cbda9194f
CCIBOTS_PRIVPREV_VIRALDynamics 365 AI for Customer Service Virtual Agents Viralce312d15-8fdf-44c0-9974-a25a177125ee
DYN365_CS_MESSAGING_VIRAL_TRIALDynamics 365 Customer Service Digital Messaging vTrial3bf52bdf-5226-4a97-829e-5cca9b3f3392
DYN365_CS_ENTERPRISE_VIRAL_TRIALDynamics 365 Customer Service Enterprise vTrial94fb67d3-465f-4d1f-a50a-952da079a564
DYNB365_CSI_VIRAL_TRIALDynamics 365 Customer Service Insights vTrial33f1466e-63a6-464c-bf6a-d1787928a56a
DYN365_CS_VOICE_VIRAL_TRIALDynamics 365 Customer Service Voice vTrial3de81e39-4ce1-47f7-a77f-8473d4eb6d7c
EXCHANGE_S_FOUNDATIONExchange Foundation113feb6c-3fe4-4440-bddc-54d774bf0318
POWER_APPS_DYN365_VIRAL_TRIALPower Apps for Dynamics 365 vTrial54b37829-818e-4e3c-a08a-3ea66ab9b45d
POWER_AUTOMATE_DYN365_VIRAL_TRIALPower Automate for Dynamics 365 vTrial81d4ecb8-0481-42fb-8868-51536c5aceeb

Is it in your tenant?

powershell3 lines
Connect-MgGraph -Scopes "Organization.Read.All"
Get-MgSubscribedSku | Where-Object SkuPartNumber -eq "Dynamics_365_Customer_Service_Enterprise_viral_trial" |
    Select-Object SkuPartNumber, ConsumedUnits, @{ n = "Purchased"; e = { $_.PrepaidUnits.Enabled } }

Assign it to a user

For more than a handful of people, use group-based licensing instead. The user needs a usage location set first.

powershell3 lines
Connect-MgGraph -Scopes "User.ReadWrite.All"
Set-MgUserLicense -UserId "jane.doe@contoso.com" `
    -AddLicenses @{ SkuId = "1e615a51-59db-4807-9957-aa83c3657351" } -RemoveLicenses @()

Who has it?

powershell4 lines
Connect-MgGraph -Scopes "User.Read.All"
Get-MgUser -Filter "assignedLicenses/any(x:x/skuId eq 1e615a51-59db-4807-9957-aa83c3657351)" `
    -ConsistencyLevel eventual -CountVariable n -All |
    Select-Object DisplayName, UserPrincipalName

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Sources