← cd ~/licences
// licences · sku
DYN365_CUSTOMER_VOICE_BASEDynamics 365 Customer Voice
DYN365_CUSTOMER_VOICE_BASE is the SKU part number Microsoft uses for Dynamics 365 Customer Voice. You'll see it in Graph, PowerShell, licence reports and group-based licensing errors.
| Product name | Dynamics 365 Customer Voice |
|---|---|
| String ID (SkuPartNumber) | DYN365_CUSTOMER_VOICE_BASE |
| GUID (SkuId) | 359ea3e6-8130-4a57-9f8f-ad897a0342f1 |
| Service plans | 2 |
Service plans included (2)
| Service plan | Name | ID |
|---|---|---|
Customer_Voice_Base | Dynamics 365 Customer Voice Base Plan | 296820fe-dce5-40f4-a4f2-e14b8feef383 |
EXCHANGE_S_FOUNDATION | Exchange Foundation | 113feb6c-3fe4-4440-bddc-54d774bf0318 |
Is it in your tenant?
Connect-MgGraph -Scopes "Organization.Read.All"
Get-MgSubscribedSku | Where-Object SkuPartNumber -eq "DYN365_CUSTOMER_VOICE_BASE" |
Select-Object SkuPartNumber, ConsumedUnits, @{ n = "Purchased"; e = { $_.PrepaidUnits.Enabled } }Assign it to a user
For more than a handful of people, use group-based licensing instead. The user needs a usage location set first.
Connect-MgGraph -Scopes "User.ReadWrite.All"
Set-MgUserLicense -UserId "jane.doe@contoso.com" `
-AddLicenses @{ SkuId = "359ea3e6-8130-4a57-9f8f-ad897a0342f1" } -RemoveLicenses @()Who has it?
Connect-MgGraph -Scopes "User.Read.All"
Get-MgUser -Filter "assignedLicenses/any(x:x/skuId eq 359ea3e6-8130-4a57-9f8f-ad897a0342f1)" `
-ConsistencyLevel eventual -CountVariable n -All |
Select-Object DisplayName, UserPrincipalNameSimilar licences
These share the most service plans with DYN365_CUSTOMER_VOICE_BASE.
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