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CRM_AUTO_ROUTING_ADDONDynamics 365 Field Service, Enterprise Edition - Resource Scheduling Optimization

CRM_AUTO_ROUTING_ADDON is the SKU part number Microsoft uses for Dynamics 365 Field Service, Enterprise Edition - Resource Scheduling Optimization. You'll see it in Graph, PowerShell, licence reports and group-based licensing errors.

Product nameDynamics 365 Field Service, Enterprise Edition - Resource Scheduling Optimization
String ID (SkuPartNumber)CRM_AUTO_ROUTING_ADDON
GUID (SkuId)977464c4-bfaf-4b67-b761-a9bb735a2196
Service plans3

Service plans included (3)

Service planNameID
CRM_AUTO_ROUTING_ENGINE_ADDONField Service – Automated Routing Engine Add-On24435e4b-87d0-4d7d-8beb-63a9b1573022
CRM_AUTO_ROUTING_ADDONField Service – Automated Routing Engine Add-On2ba394e0-6f18-4b77-b45f-a5663bbab540
EXCHANGE_S_FOUNDATIONExchange Foundation113feb6c-3fe4-4440-bddc-54d774bf0318

Is it in your tenant?

powershell3 lines
Connect-MgGraph -Scopes "Organization.Read.All"
Get-MgSubscribedSku | Where-Object SkuPartNumber -eq "CRM_AUTO_ROUTING_ADDON" |
    Select-Object SkuPartNumber, ConsumedUnits, @{ n = "Purchased"; e = { $_.PrepaidUnits.Enabled } }

Assign it to a user

For more than a handful of people, use group-based licensing instead. The user needs a usage location set first.

powershell3 lines
Connect-MgGraph -Scopes "User.ReadWrite.All"
Set-MgUserLicense -UserId "jane.doe@contoso.com" `
    -AddLicenses @{ SkuId = "977464c4-bfaf-4b67-b761-a9bb735a2196" } -RemoveLicenses @()

Who has it?

powershell4 lines
Connect-MgGraph -Scopes "User.Read.All"
Get-MgUser -Filter "assignedLicenses/any(x:x/skuId eq 977464c4-bfaf-4b67-b761-a9bb735a2196)" `
    -ConsistencyLevel eventual -CountVariable n -All |
    Select-Object DisplayName, UserPrincipalName

Search all 620 SKUs →

Sources