← cd ~/events
// events/1084 · Primary Refresh Token
Event ID 1084Network error reaching an endpoint
Records the URL being accessed when PRT acquisition hits a general network error such as WinHTTP timeout or name not resolved.
| Log | Microsoft-Windows-AAD/Operational |
|---|---|
| Source | Microsoft-Windows-AAD |
| Area | Primary Refresh Token |
What to check
Test connectivity to the URL shown, and make sure the computer account can authenticate to any outbound proxy.
Codes you'll see in this event
| Code | Meaning |
|---|---|
12002 | ERROR_WINHTTP_TIMEOUT |
12007 | ERROR_WINHTTP_NAME_NOT_RESOLVED |
12029 | ERROR_WINHTTP_CANNOT_CONNECT |
12030 | ERROR_WINHTTP_CONNECTION_ERROR |
Find it with PowerShell
Run on the machine that logs it.
Get-WinEvent -FilterHashtable @{ LogName = 'Microsoft-Windows-AAD/Operational'; Id = 1084 } -MaxEvents 50 |
Format-List TimeCreated, Id, MessageHunt for it in Sentinel or Log Analytics
This works once a data collection rule sends the Microsoft-Windows-AAD/Operational log to your workspace, where it lands in the Event table.
Event
| where TimeGenerated > ago(7d)
| where EventLog == "Microsoft-Windows-AAD/Operational" and EventID == 1084
| project TimeGenerated, Computer, Source, RenderedDescription
| order by TimeGenerated descRelated Primary Refresh Token events
- Event ID 1006: PRT acquisition started
- Event ID 1007: PRT acquisition finished (final error code)
- Event ID 1081: Error from the Microsoft Entra authentication service
- Event ID 1088: Error from the WS-Trust (federation) endpoint
- Event ID 1022: URL being accessed
- Event ID 1144: UPN provided for sign-in
- Event ID 1098: Token broker operation failed (0xCAA5001C)