azureblog.co.uk
← cd ~/errors
// entra id sign-in errors

MFA and registration errors

Errors during multi-factor authentication and security info registration: the user couldn't complete MFA, or hasn't registered a method yet.

How to investigate

  1. Open the sign-in log entry and check the Authentication details tab to see which methods were offered and which step failed.
  2. Check the user's registered methods under their Authentication methods blade.
  3. Check which Conditional Access policy or authentication strength asked for MFA.

Common errors (6)

More codes from Microsoft's reference (4)

Look up any AADSTS code